Tips To Resolve Social Selling With ERP In 2019

The ERP platform which started with the purpose of establishing active communication with people and connection over social media has evolved significantly. The social media now serves as the prime originator of online businesses to market their services/ products to a wider customer base within a shorter time span. In fact, it has been approximated that the number of social media users will globally rise to some 2.5 billion by the end of 2019.    

           

With more people getting active on social platforms, it is becoming easier for enterprises to get closer to their target customers and understand their preferences. And, this whole thing has become possible only due to the ERP systems that evolved over time to seamlessly integrate businesses with platforms. The ultimate objective is to pave the way for what we refer to as “social selling”.

Here are some of the factors showing how ERP is addressing the most workable solution to beat the problems regarding social selling:

• Advanced ERP Systems

These enable hassle-free collaboration of the social media channels with the key business operations. Such types of social media profile integration and user history within a certain ERP system provides way for streamlined ERP solution supporting optimized customer experience, thereby driving customer service and increased sales.  

Moreover, such integration lets you leverage instant messaging platforms to guide stakeholders, partners, employees, and customers, and create channels and discussions so that everyone stays on the same page.

• Personalization For Customer Experience

When it comes to winning the trust of the customers and drive loyalty at the same instance, personalization to provide customer experience is an excellent way out. A custom-built social ERP system helps to easily track anything from checking customer conversation, projects, drive business processes to customer engagement levels.

Furthermore, social ERP system facilitates the sharing of customer data throughout the business workflow with the real-time data access. To be simple, social ERP forms a centralized dashboard with an easy to navigate interface at a breakneck speed with just few clicks.   

• Automated System

A socially integrated ERP system allows optimization and automates processes to manage negative customer feedbacks. Along with that, the collection of such data and working on the same by the support crew is now possible with the ERP software. While the support crew looks after the customer complaint/concern, the ERP system, on the other hand, engages itself in collecting other critical statistics related to the concern.  

On A Concluding Note

Integrating ERP with social media not only makes way for a productive workplace but also drives increased sales and customer engagement to a whole new level. If you are also looking forward to a development firm that can help you unleash the power of social media for your business, contact Envertis Software Solutions. Hence, get the scope of dealing with an agile team of ERP solution providers in India to work on your requirement.    

Why Should You Go for Odoo?

In this growing hypercompetitive market, every business and enterprise have to deal with several sectors to get streamlined, create transparency and improve workflows. To cope with the global advances, industries are getting ERP solutions ingrained into the business environment. But, all business's needs cannot be the same. Hence, you may require a customised ERP system that suits your business requirement best.

Odoo is your one-stop solution, an ERP system that comes with a wealth of functionalities that is required by your business process. Envertis is one of the renowned ERP software providers in India. Having a proficient IT expert team and years of experience in serving this market, this company has a huge clientele of diverse businesses. If you are looking for any assistance or guidance regarding Odoo Development in India or have any query, you can contact us.

Odoo, earlier known as OpenERP,  is a package of a comprehensive suite of business applications. It is multi-usable as it provides solutions for Sales, CRM, Project management, Warehouse management, and many more. It offers thousands of modules that you can choose  for your business.

Here are the reasons why you should go for Odoo as your ERP system solution.

#1 Modular Structure

It one of the best features that help to provide particular functionality for a particular sector that is handled by a separate module. Like it provides a separate module for marketing, a separate module for HRMS etc.

#2 Budget Friendly

Its development is much more economical than any other ERP development. It provides you error free and proven high-quality solution. You can download its software for free from the official website. It saves development cost in various areas such as operating costs, administrative costs, inventory costs, obsolete inventory,  maintenance costs etc.

#3 User-Friendly

It provides you with the flexibility to add a new module in the future when your business expands. It’s easy integration, easy customization, simple modules and advanced technology altogether make it user-friendly. And this lets the user make the software that meets the most specific needs of their business.

#4  Regular Update
Odoo is designed on Stack technology, which is kept on updated with the latest paradigm. Its main motive is to reach a huge global audience of potential business client or customer. It facilitates to develop numerous business enhancement tools and software like business intelligence, instant messenger, do-to-notes etc.

#5 Easy Integration
Odoo provides trouble-free integration with another platform. Unlike other ERP system that faces issue with data consistency and business processes, Odoo shows remarkable performance by increasing the efficiency of the system through integration with other platforms.

While these are the most decisive factors for choosing an ERP solution for the business,  owners need to assure that they hire an expert Odoo developer to help them with a reliable solution. At Envertis, one of the leading ERP solutions providers in India and the official Odoo partner, you can get best-in-class and industry-specific ERP software tailored to your business requirements.

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