While every big or small business is doing great these days with a robust ERP system to organise and run their all processes smoothly, a restaurant business too needs a tailor-make ERP.
No doubt, ERP has been helping businesses to get ahead in the fast-paced technology environment with process automation, uniform transparency, decision-making and data management. For the past few years, ERP solutions have become the real winner in the Indian market, with the ERP market’s compound annual growth rate being 6.38% from 2011-2015.
- as per PWC Reports ERP Implementation in the Mid Market Segment.
Restaurants definitely fall into the category and so is the reason for this blog coming up. A customised, sophisticated and well-versed ERP system built for restaurants, just like any other business will help to serve customers well and earn more profits. It is too supposed to maintain a record of orders and transactions and give every department the scope to streamline their processes.
So, a quick wrap of the features that your restaurant ERP system should be having for each of the departments.
Waiters
For the benefit of the waiting staff of your restaurant who are continuously involved in customer-facing tasks, the ERP must be included with an interface that provides an efficient point of service to take and disburse orders.
Order placement, order customisation, order completion status, reservations, waiting queue and different payments options are the key features to include in it. The waiting staff who will have access to this interface of ERP are waiters, hosts, hostesses, and busboys.
Kitchen staff
Well, you need a separate module or feature to give facilities to your chefs and other cooking staff to prepare the meals, manage raw food stocks and perform other kitchen tasks. In case a restaurant has multiple workstations, the ERP manages them at a single point and the staff could access orders, send signals to the waiter and complete the orders through it via their own devices.
Some key features that you need to include in your kitchen module are
- Order customisation
- Recipe management
- Menu management
- Receipts management from vendors
Overall kitchen management
If you are running a base kitchen, you can manage all the other restaurant chains seamlessly with the ERP system. It comes with a Central Kitchen Management feature which helps in estimating the yield of your kitchen stock, control food costs, maintain recipes consistently, and manage raw materials in the warehouse.
Vendor management
Obviously, running a restaurant business means procuring raw food materials, culinary tools and ingredients continuously. While some needs to purchased on daily basis, some can be stored up for weeks or even months. Also, each item is purchased from different vendors and so keeping track of every single materials procurement from every vendor is difficult. So, the ERP system comes as a rescue with its vendor management feature. It comes with vendor profiles and contact management, pricing information and services charges of each, records of ongoing or pending orders and advanced payments.
So, restaurant owners, especially the multi-unit owners, it is now time you consider having a specific ERP system built for your chain.
We at Envertis, a leading provider of ERP solutions in India and a trusted partner of Odoo can help you in that. With hands-on experience in Odoo, the all-in-one point-of-sale software at present, you can have a bespoke ERP software for your restaurant outlet or chain. Our team of Odoo experts built customised ERP systems for businesses in a wide range of industries including retail, restaurant, manufacturing, and hospitality. So, you can rest assured to have your tailored ERP built with us.
